Web Help Desk now integrates with MS SCCM, SMS
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Web Help Desk now integrates with MS SCCM, SMS

The integration delivers scheduled imports of hardware and software asset discovery data from Microsoft SCCM or SMS to the Web Help Desk database, providing instant access to up-to-date SCCM asset data within the Web Help Desk browser-based interface, says Terry Siddall, vice president at Web Help Desk. This unique approach to out-of-the-box integration conserves IT budget resources by removing the need to purchase expensive, proprietary discovery modules from the help desk vendor, he adds.

The inclusion of Microsoft SCCM and SMS integration into the application’s feature set solidifies Web Help Desk’s commitment to cross platform compatibility and vendor neutrality, says Siddall. The software currently provides support for all modern web browsers, virtually any server-side operating system and most major databases.

Microsoft SCCM integration is available to on-premise licenses running on Mac OS X, Windows Server, Linux or Unix, and on Web Help Desk SaaS hosted plans as well.

 

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