TweetFollow Us on Twitter

March 94 - Editor's Letter

Editor's Letter

CAROLINE ROSE

[IMAGE 002-003_Editorial_rev1.GIF]

Dear Readers,

We're excited to bring you, in this issue, develop's first Newton article. Even if you're not set up for Newton development, you may find this article of interest. But it's the article on zooming windows that inspired this editorial. The subject is user interface annoyances: those cases where the application doesn't quite do what the user expects it to -- as when a window zooms to an odd location -- and the user has to adjust for it. So what's the big deal? Well, it all adds up. Over time, the harm to the user from compensating for these problems can be physical as well as mental. You'll end up with a customer who is suffering in more ways than one.

As Joan Stigliani puts it in her forthcoming book, High-Tech Health: The Computer User's Survival Guide: "Software can make you work hard and contribute to overuse if it requires a lot of mouse use -- clicking and dragging, scrolling, moving the cursor back and forth across the screen -- or a lot of complex key sequences or excessive keying. Software that is difficult or frustrating to use can increase stress and tension." This especially struck a chord with me, since I suffer from tendinitis caused by excessive keying and mousing. So I'm going to take advantage of this opportunity to vent my frustration (isn't that what editorials are for?). Mainly, I hope to have at least some small influence on how you design the interface for your applications in the future.

Why do so many applications lack common sense? Why, for example, shouldn't Print or Save work on my frontmost document even if the active window happens to be a dialog box? Why can't I just type Command-F followed by text to be found rather than first have to select the text that the application (for some odd reason) didn't choose to highlight in the Find dialog? Why, even on my two-page monitor, do I have to resize a teeny window for every piece of e-mail I receive, or read a mere eight lines at a time, scrolling repeatedly (excessively) to get to the end? Why, when I cut a double-clicked word and then paste it, do so few applications add spaces intelligently?

The list of user interface superfluities goes on and on; these are only the problems I encounter most frequently each day. Please, give my hands (and my mind) a break! If I may make a few suggestions:

  • Don't blindly follow what other applications have done: maybe they didn't think it through well enough. There's a place for guidelines and precedents, but don't totally disregard common sense.
  • Use the application yourself for real tasks until you're blue in the face. Be honest; what bugs you about it? Your users will be even less tolerant.
  • Do extensive user testing before first ship, of course -- but even after you ship, solicit feedback and incorporate it into the next release. Be sure to get feedback from experienced users, not just first-timers.
  • Beware of creeping featurism: fix problems your testers or customers have with current features before adding new ones.

These suggestions are based on my own experience as the user manual writer and ad hoc product manager for the first version of the WriteNow application. John Anderson, one of the authors of WriteNow, says he thinks interface problems stem from software being too hard to write (something his next product will address) and from the related problem of software teams being too large. With many specialized programmers on a project, no one person focuses on the overall picture well enough to make the requisite intelligent decisions about the interface. Given a large team, a good product manager can make all the difference in the world. Look for someone both knowledgeable about the market and able to grasp the technical issues. As I noted about technical writing in an earlier editorial, product management isn't a job that just any smart person can do, or that CEOs or VPs should tackle in their spare time.

So I guess the moral is that more is not always better -- not when it comes to features in an application or programmers on a project, and certainly not when it comes to keystrokes and mouse clicks in an interface. Please, keep it clean.

Caroline Rose Editor

CAROLINE ROSE (AppleLink CROSE) started writing and programming at a company called Tymshare, where she thought at first that the terminal was the computer. (She was stunned to learn it occupied a huge room in another building.) By the time computers were the size of terminals, Caroline was on her way to Apple to write Inside Macintosh. She digressed to spend five years at NeXT, where she managed the Publications group, but returned to the Apple fold to edit develop. Caroline owes her love of the printed word to her father, who worked for the New York Daily News for over 50 years. There was no greater thrill as a child than to go to the office with him and see the copy desks, darkrooms, printing presses -- and, of course, the editors. She'd like to take this opportunity to say thanks, Dad, and Happy 85th Birthday!*

SUBSCRIPTION INFORMATION Subscriptions to develop are available through APDA (see inside back cover for APDA information), or you can use the subscription card in the back of this issue. Please address all subscription-related inquiries to develop, Apple Computer, Inc., P.O. Box 531, Mt. Morris, IL 61054 (or AppleLink DEV.SUBS). *

BACK ISSUESFor information about back issues of develop and how to obtain them, see the last page of this issue. Back issues are also on the develop Bookmark CD and the Developer CD Series disc.*

 

Community Search:
MacTech Search:

Software Updates via MacUpdate

Latest Forum Discussions

See All

Combo Quest (Games)
Combo Quest 1.0 Device: iOS Universal Category: Games Price: $.99, Version: 1.0 (iTunes) Description: Combo Quest is an epic, time tap role-playing adventure. In this unique masterpiece, you are a knight on a heroic quest to retrieve... | Read more »
Hero Emblems (Games)
Hero Emblems 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: ** 25% OFF for a limited time to celebrate the release ** ** Note for iPhone 6 user: If it doesn't run fullscreen on your device... | Read more »
Puzzle Blitz (Games)
Puzzle Blitz 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Puzzle Blitz is a frantic puzzle solving race against the clock! Solve as many puzzles as you can, before time runs out! You have... | Read more »
Sky Patrol (Games)
Sky Patrol 1.0.1 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0.1 (iTunes) Description: 'Strategic Twist On The Classic Shooter Genre' - Indie Game Mag... | Read more »
The Princess Bride - The Official Game...
The Princess Bride - The Official Game 1.1 Device: iOS Universal Category: Games Price: $3.99, Version: 1.1 (iTunes) Description: An epic game based on the beloved classic movie? Inconceivable! Play the world of The Princess Bride... | Read more »
Frozen Synapse (Games)
Frozen Synapse 1.0 Device: iOS iPhone Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: Frozen Synapse is a multi-award-winning tactical game. (Full cross-play with desktop and tablet versions) 9/10 Edge 9/10 Eurogamer... | Read more »
Space Marshals (Games)
Space Marshals 1.0.1 Device: iOS Universal Category: Games Price: $4.99, Version: 1.0.1 (iTunes) Description: ### IMPORTANT ### Please note that iPhone 4 is not supported. Space Marshals is a Sci-fi Wild West adventure taking place... | Read more »
Battle Slimes (Games)
Battle Slimes 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: BATTLE SLIMES is a fun local multiplayer game. Control speedy & bouncy slime blobs as you compete with friends and family.... | Read more »
Spectrum - 3D Avenue (Games)
Spectrum - 3D Avenue 1.0 Device: iOS Universal Category: Games Price: $2.99, Version: 1.0 (iTunes) Description: "Spectrum is a pretty cool take on twitchy/reaction-based gameplay with enough complexity and style to stand out from the... | Read more »
Drop Wizard (Games)
Drop Wizard 1.0 Device: iOS Universal Category: Games Price: $1.99, Version: 1.0 (iTunes) Description: Bring back the joy of arcade games! Drop Wizard is an action arcade game where you play as Teo, a wizard on a quest to save his... | Read more »

Price Scanner via MacPrices.net

Our MacBook Price Trackers will show you the...
Our Apple award-winning MacBook Price Trackers are continually updated with the latest information on prices, bundles, and availability for 16″ and 14″ MacBook Pros along with 13″ and 15″ MacBook... Read more
Amazon is offering a 10% discount on Apple’s...
Don’t pay full price! Amazon has 16-inch M4 Pro MacBook Pros (Silver and Black colors) on sale today for 10% off Apple’s MSRP. Shipping is free. These are the lowest prices currently available for 16... Read more
13-inch M4 MacBook Airs on sale for $150 off...
Amazon has new 13″ M4 MacBook Airs on sale for $150 off MSRP right now, starting at $849. Sale prices apply to most colors and configurations. Be sure to select Amazon as the seller, rather than a... Read more
15-inch M4 MacBook Airs on sale for $150 off...
Amazon has new 15″ M4 MacBook Airs on sale for $150 off Apple’s MSRP, starting at $1049. Be sure to select Amazon as the seller, rather than a third-party: – 15″ M4 MacBook Air (16GB/256GB): $1049, $... Read more
Amazon is offering a $50 discount on Apple’s...
Amazon has Apple’s 11th-generation A16 iPads in stock on sale for $50 (or a little more) off MSRP this week. Shipping is free: – 11″ 11th-generation 128GB WiFi iPads: $299 $50 off MSRP – 11″ 11th-... Read more
Clearance 13-inch M1 MacBook Airs available f...
Walmart has clearance, but new, Apple 13″ M1 MacBook Airs (8GB RAM, 256GB SSD) available online for $649, $360 off original MSRP, in Space Gray, Silver, and Gold colors. These are new MacBooks for... Read more
iPad minis on sale for $100 off Apple’s MSRP...
Amazon is offering $100 discounts (up to 20% off) on Apple’s newest 2024 WiFi iPad minis, each with free shipping. These are the lowest prices available for new minis among the Apple retailers we... Read more
AirPods Max headphones on sale for $479, $70...
Amazon has AirPods Max with USB-C on sale for $479.99 in all colors. Shipping is free. Their price is $70 off Apple’s MSRP, and it’s the lowest price available today for AirPods Max. Keep an eye on... Read more
14-inch M4 Pro/M4 Max MacBook Pros on sale th...
Don’t pay full price! Get a new 14″ MacBook Pro with an M4 Pro or M4 Max CPU for up to $320 off Apple’s MSRP this weekend at these retailers…they are the lowest prices available for these MacBook... Read more
Get a 15-inch M4 MacBook Air for $150 off App...
A couple of Apple retailers are offering $150 discounts on new 15″ M4 MacBook Airs this weekend. Prices at these retailers start at $1049: (1): Amazon has new 15″ M4 MacBook Airs on sale for $150 off... Read more

Jobs Board

All contents are Copyright 1984-2011 by Xplain Corporation. All rights reserved. Theme designed by Icreon.